Neighborhood planning

From increasing community events to addressing tough issues such as affordable housing and policing, community engagement can help local governments connect with their residents to address these pressing issues together.

Potential use cases

Community engagement can be used to advance a variety of neighborhood & community development initiatives. Here are some of the most common types of projects CitizenLab has been used for:
Economic development

As your city grows, consult your community to help guide public investments, land-use decisions, and policy choices that balance growth with local needs.

Creative placemaking

Creative placemaking reflects deep commitments to local arts and culture and can make public spaces come alive. These projects can both transform and memorialize the character and vitality of neighborhoods, so it’s critical to include the community in your efforts.

Affordable housing

As you work across departments to ensure access to safe, affordable, and equitable housing options for all, bring your community along to address increasing housing affordability, potential zoning changes, strategies to increase density, and more.

Community development

Features to support community development

CitizenLab’s community engagement platform helps you launch projects using a variety of consultation methods, without having to juggle different tools.


Crowdsource ideas directly from residents to gain valuable insights into how they use (or would like to use) their local public spaces.

Participatory budgeting

Let your community members allocate a budget to their favorite project ideas, and get insights into what they think you should invest in.


Collaborate with your community by organizing live discussions and facilitating online, real-time deliberation.

Check out our platformSchedule a demo

Featured resource to support community development

Roles of local government in community development

Read some use cases

We believe that community engagement doesn’t have to be hard. To enable all local governments to tap into the benefits of community engagement, we’ve put together inspirational case studies and practical blog posts showing real examples of how our platform has been deployed as a solution for various use cases.

Tailored solutions for your needs