Guides

5 trends that are reshaping community engagement

Are you keeping pace with the latest trends in community engagement? To keep you ahead of the curve, we've compiled a special guide spotlighting five essential trends every participation professional needs to know for 2024. This compilation draws on insights from our collaborations with over 500 governments in 2023.

Leveraging AI in community engagement

In this guide, we'll explore the potential of AI as a way for local governments to amplify the voice of your residents, particularly zooming in on its benefits and use cases for community engagement.

Combining online and offline engagement - Part 2

The key to effective community engagement lies in the balance between traditional in-person interactions and the vast potential of digital tools. In this second part, we move from theory to practice, highlighting real-life examples and use cases from engagement practitioners who've successfully implemented blended engagement strategies.

Why engage online: making a case for online community engagement

Digital tools dramatically bring down the cost of getting community members to participate, and engagement teams to manage projects.

What exactly is the return on investment (ROI) in a digital community engagement platform?

How to create a communications plan for community engagement

Participatory budgeting has emerged as one of the strongest methods of community engagement for governments looking to make their communities more inclusive and participatory. By organizing a participatory budget, you can tap directly into the collective intelligence of your community and align the allocation of public funds with real-life community needs.

An introduction to participatory budgeting

Participatory budgeting has emerged as one of the strongest methods of community engagement for governments looking to make their communities more inclusive and participatory. By organizing a participatory budget, you can tap directly into the collective intelligence of your community and align the allocation of public funds with real-life community needs.

How to build community engagement into your planning processes

Creating comprehensive plans is one of many responsibilities local governments are tasked with. Involving residents and stakeholders in reviewing, assessing, and even co-creating plans can improve them and help you prioritize competing needs.

The beginner's guide to community engagement

To make the most of our communities’ collective intelligence, and to allocate our time and resources in a more efficient and sustainable way, we have to maximize the way we use digital solutions.This guide will walk you through the basics of digital community engagement, but it’s meant to serve as a resource for beginners and seasoned practitioners alike.

Engaging your community in urban development

More and more cities are choosing to involve residents and stakeholders in developing public spaces. In this guide, we discuss best practices on giving your community a voice in with digital tools.

How to set up an inclusive digital engagement project

We like to think that digital reaches everyone, but what if you're missing out on some groups?

Here are key principles to follow when setting a digital participation project to ensure that your platform is as inclusive and representative as possible.

While there is no golden rule for successful digital community engagement, there are guidelines that have proven to help you achieve your participation goals. The lessons learned and practical tips and tricks in this guide will certainly come in handy when your government launches a digital community engagement project.

Measuring Impact in Civic Tech

Community engagement platforms aim to improve intangible metrics such as trust,  participation and democratic dialogue. How can these be accurately measured, and why is demonstrating impact so important? This guide looks at practical measures of impact, with a special focus on community engagement platforms.