Introducing local governments to the digital age

See the tool in action
Empower your community. Increase transparency. Make better decisions. And do it all more efficiently.

Our story

In 2015, our co-founders Wietse Van Ransbeeck, Aline Muylaert, and Koen Gremmelprez found themselves asking: what kind of communities do we want to live in? Initially motivated by a local busy intersection in desperate need of greenery and improved infrastructure, they turned to the internet for research and noticed they weren’t the only ones asking these questions. After realizing the complexity of working with local government offices, many of which still relied on traditional pen-and-paper communication, these young entrepreneurs decided to harness the opportunity in front of them: to build and activate digital communities to improve opportunities for community engagement, encourage transparent communication, and promote efficiency in local government.

Today, CitizenLab platforms are being used in over 300+ communities across 18+ countries for everything from improving bike lanes and increasing green spaces to participatory budgeting and clean energy planning.  

Top European Social Impact startup, 2019

DT50 awards at the TechCrunch Disrupt conference, Berlin

Top "digital and inclusion" startup, 2019

Winners of the VivaTech & Métropole du Grand Paris startup pitch.

World Summit Award winner, 2019

Winner in the "Governments & Citizen engagement" category

Our company

CitizenLab is a digital democracy platform that facilitates communication and co-creation between cities and their communities. Residents can post, discuss, and upvote their own ideas, or choose to vote, prioritize, and fund projects and programs that their city is considering. Over 300+ cities in 18+ countries use CitizenLab to engage, consult, and deliberate with their residents and collectively move towards decisions.

To find out more about how platforms are contributing to change in communities and local governments, We surveyed residents and civil servants about the impact our platforms had on their communities. We compiled the main takeaways in our 2020 Impact Report.
Read our 2020 Impact Report
Picture of the CitizenLab team

Meet the team

Wietse Van Ransbeeck

Chief Executive Officer & Co-Founder

Wietse Van Ransbeeck

Chief Executive Officer & Co-Founder

Aline Muylaert

Head of Government Relations & Co-Founder

Aline Muylaert

Head of Government Relations & Co-Founder

Koen Gremmelprez

Chief Technology Officer & Co-Founder

Koen Gremmelprez

Chief Technology Officer & Co-Founder

Alexandra Chandran

Head of Partner Sales

Alexandra Chandran

Head of Partner Sales

Joost Vandenbroele

Government Success Manager

Joost Vandenbroele

Government Success Manager

Karel Verhaeghe

Product Manager

Karel Verhaeghe

Product Manager

Antoine Pirard

Product Designer

Antoine Pirard

Product Designer

Sébastien Hoorens

NLP & Back-End Engineer

Sébastien Hoorens

NLP & Back-End Engineer

Brent Guffens

Front-End Engineer

Brent Guffens

Front-End Engineer

Sara Boisseau

Front-End Engineer

Sara Boisseau

Front-End Engineer

Ilona Lodewijckx

Content Strategist

Ilona Lodewijckx

Content Strategist

Pablo Valenzuela

Business Development Manager Chile

Pablo Valenzuela

Business Development Manager Chile

Magdalena Gatica Montero

Business Development Manager Chile

Magdalena Gatica Montero

Business Development Manager Chile

Søren Kielgast

Business Development Manager Denmark

Søren Kielgast

Business Development Manager Denmark

Hugo De Brouwer

Government Success Manager

Hugo De Brouwer

Government Success Manager

Lora Botev

Business Developer UK

Lora Botev

Business Developer UK

Nelise Doornenbal

Business Developer Netherlands

Nelise Doornenbal

Business Developer Netherlands

Sören Fillet

Digital Marketer

Sören Fillet

Digital Marketer

Alice Marquet

Operations Manager

Alice Marquet

Operations Manager

Julienne Chen

Product Manager

Julienne Chen

Product Manager

Marcela Ayarza

Digital Marketer Chile

Marcela Ayarza

Digital Marketer Chile

Mélissa Martinay

Business Development Manager France

Mélissa Martinay

Business Development Manager France

Sebastián Brito

Government Success Manager Chile

Sebastián Brito

Government Success Manager Chile

Adrien Dessy

Back-end Engineer

Adrien Dessy

Back-end Engineer

Arian Pasquali

Applied NLP Engineer

Arian Pasquali

Applied NLP Engineer

Emile Heymans

Business Development Manager Belgium

Emile Heymans

Business Development Manager Belgium

Claire Tobback

Government Support & Community Manager

Claire Tobback

Government Support & Community Manager

Tomas Deron

Operations Coordinator

Tomas Deron

Operations Coordinator

Ben Gordon

Business Development Manager United States

Ben Gordon

Business Development Manager United States

Stijn Zwarts

Government Success Specialist

Stijn Zwarts

Government Success Specialist

Vanja Pantic

Senior Content Strategist

Vanja Pantic

Senior Content Strategist

Péricles Dias

Full Stack Engineer

Péricles Dias

Full Stack Engineer

Chris Connolly

Government Success Manager UK & USA

Chris Connolly

Government Success Manager UK & USA

Lot Schuringa

Government Success Manager NL

Lot Schuringa

Government Success Manager NL

Iva Kopraleva

Front-End Engineer

Iva Kopraleva

Front-End Engineer

Eva Mayer

Business Development Manager DACH

Eva Mayer

Business Development Manager DACH

Philipp Preß

Full-Stack Engineer

Philipp Preß

Full-Stack Engineer

Mathilde Tournoux

Content Creator

Mathilde Tournoux

Content Creator

Anne-Sophie Mahle

Business Development Representative

Anne-Sophie Mahle

Business Development Representative

Luuc van der Zee

Front-End Developer Engagement

Luuc van der Zee

Front-End Developer Engagement

Simon Tharby

Jr. Full-Stack Engineer

Simon Tharby

Jr. Full-Stack Engineer
Wietse Van Ransbeeck CitizenLab

Wietse Van Ransbeeck

Chief Executive Officer
Co-Founder
Aline Muylaert CitizenLab

Aline Muylaert

Head of Business Development
Co-Founder
Koen Gremmelprez CitizenLab

Koen Gremmelprez

Chief Technology Officer
Co-Founder
Joost Vandenbroele Citizenlab

Joost Vandenbroele

GovSuccess Manager
Julien Joxe CitizenLab

Julien Joxe

Business Developer France
Karel Verhaeghe CitizenLab

Karel Verhaeghe

Product Manager
Antoine Pirard CitizenLab

Antoine Pirard

Product Designer
David Cnoops CitizenLab

David Cnoops

Front-End Engineer
Sébastien Hoorens CitizenLab

Sébastien Hoorens

NLP & Back-End Engineer
Brent Guffens CitizenLab

Brent Guffens

Front-End Engineer
Sara Boisseau Citizenlab

Sara Boisseau

Front-End Engineer
Coline Cuau CitizenLab

Coline Cuau

Marketing Manager
Marlene Dirven CitizenLab

Marlene Dirven

Country Manager Netherlands
Ilona Lodewijckx CitizenLab

Ilona Lodewijckx

Content Strategist

Want to have an impact on the future
of democracy?

See our job openings
CitizenLab - Civic Engagement made really easy

Contact us

Boulevard Pachéco 34
1000 Brussels


hello@citizenlab.co
Contact form

CitizenLab in the press

Our company values

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We take fun seriously.
The excellence of work we’re striving for, gets sustained by a culture of fun and collaboration. Every win, whether its a small or big one, gets celebrated on our path to impact.
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We empower our employees.
The operating system of CitizenLab is designed in such a way that each individual and each team can take on a maximum of responsibility with great freedom of action.
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We work with a purpose.
We are impact-driven. We all show up for work daily because we are thrilled by the common mission we share at CitizenLab. Using technology, we create social change.
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We share bold ambitions.
Regardless of the fun and laughter we share on this journey, we are very serious about where we are heading. Our mission to change democracy is always at the forefront.
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