Uncover community insights to make inclusive and data-driven decisions in your city. CitizenLab’s centralized community engagement platform makes it easy for governments to engage their residents, manage input, and make informed decisions.
of their team engage more often with their residents, and on more topics.
in resident engagement, including from underheard groups.
less time on analysis and reporting, allowing for more continuous engagement.
Two-way, transparent conversations are at the heart of the platform, leading to higher rates of participation and more community trust.
A modern and accessible interface; user-friendly for residents and admins alike.
Your dedicated CitizenLab engagement expert helps you design impactful projects from start to finish.
Save time with text analytics that highlight keywords, trends, and resident sentiment from open-ended community input.
CitizenLab’s mission is to build stronger democracies by making public decision-making more inclusive, participatory, and responsive.
Our platform was designed with local governments in mind, so you and your community are in safe hands, backed by our team of experts
Here is what some of our clients are saying about CitizenLab:
A tool to streamline your community engagement
CitizenLab's platform offers multiple ways to consult your community without having to juggle different tools. Whether you need to share information or ask for opinions using a survey, or want to dive deeper into co-creation through dialogue, you can now do it all in one place.
Easily manage projects and community input on one central hub
Our powerful back-office gives you full control to customize your platform and manage it easily. Launch and follow-up on engagement projects, share timely feedback with your community, and collaborate with your team using a single tool.
Make decisions using real-time, community-driven data
Let our software help you make sense of all the data you collect. With clearly identified, actionable insights you'll know what decisions to make to meet your community's needs. Using Natural Language Processing to cluster similar ideas and extract key takeaways, helping you see what your community is talking about at a glance.
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