Resources

Are you looking to implement a digital participation project? From case-studies to practical guides, here are all the resources you need to get started with citizen engagement.

UPCOMING WEBINAR

Blended community engagement: how your city can make more inclusive, equitable, and strategic decisions

Thursday, May 20, 1pm ET

Join our free webinar where Milzy Carrasco, Director of Community Engagement for Lancaster, PA and Rebecca Woodbury, who runs The Department of Civic Things, will share the specific tactics they've used in their communities to ensure traditionally under-heard groups have a say in city-wide participation initiatives.

Register now

Our guides

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E-BOOK

The beginner's guide to community engagement

To make the most of our communities’ collective intelligence, and to allocate our time and resources in a more efficient and sustainable way, we have to maximize the way we use digital solutions.This guide will walk you through the basics of digital community engagement, but it’s meant to serve as a resource for beginners and seasoned practitioners alike.

Download the free guide
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E-BOOK

Community Engagement: a Practitioner's Guide

Written in collaboration with the Department of Civic Things, part one of this two-part series explores the steps you need to take to create a sustainable and effective community engagement strategy for your government agency.

Download the free guide
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E-BOOK

Moderating difficult conversations

In this guide, we'll take a closer look at the core responsibilities and skills of a conversation moderator, as well as some insights on the best ways to approach these challenging tasks for both online and offline conversations.

Download the free guide
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E-BOOK

Engaging your community in urban development

More and more cities are choosing to involve residents and stakeholders in developing public spaces. In this guide, we discuss best practices on giving your community a voice in with digital tools.

Download the free guide
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MINI GUIDE

Co-creating greener cities of the future

Now is the time for local governments to engage their residents in participatory processes to shape the places they call home into greener cities of the future. This mini-guide highlights 4 key areas to consider for your next sustainable urban planning project.

Download the free guide
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E-BOOK

How to set up an inclusive digital engagement project

We like to think that digital reaches everyone, but what if you're missing out on some groups?

Here are key principles to follow when setting a digital participation project to ensure that your platform is as inclusive and representative as possible.

Download the free guide
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E-BOOK

The FAQs of digital consultation

While there is no golden rule for successful digital community engagement, there are guidelines that have proven to help you achieve your participation goals. The lessons learned and practical tips and tricks in this guide will certainly come in handy when your government launches a digital community engagement project.

Download the free guide
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E-BOOK

Organizing digital community workshops

Community workshops are an essential part of our local democracies. These events, which are traditionally held offline, are now beginning to take place in digital spaces. How can we ensure that deliberation remains fruitful and constructive? Our practical guide helps you to organize and moderate your online debates.

Download the free guide
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E-BOOK

Launching your community engagement platform

Once a digital participation platform is launched, the main challenge is to make sure it's visible and used by community members. Here's our guide to successfully launching your platform and with a limited budget, focusing on 4 key channels.


Download the free guide
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E-BOOK

6 ways to consult and engage with your community online

A practical overview of the main consultation methods for councils looking to implement digital participation and boost community engagement on a local scale.

Download the free guide
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E-BOOK

An introduction to participatory budgeting

Did you know participatory budgets could increase trust in governments and bring more support for policy-decisions?
Our guide for cities and municipalities features practical tips, successful case-studies and a step-by-step guide to implementing a participatory budget locally.

Download the free ebook
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E-BOOK

Measuring Impact in Civic Tech

Community engagement platforms aim to improve intangible metrics such as trust,  participation and democratic dialogue. How can these be accurately measured, and why is demonstrating impact so important? This guide looks at practical measures of impact, with a special focus on community engagement platforms.

Download the free ebook
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WHITE PAPER

The future of Digital Democracy

Where will our democracies be in 10 years? How can local governments stimulate community engagement?

Interviews with thought leaders on the future of community engagement, innovation in government and leadership in the digital age.

Read the interviews
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E-BOOK

The e-participation canvas

When setting up citizen participation projects, internal organisation is key. Our participation experts have designed an e-participation canvas for cities and governments that will help you clearly set goals, agree on deadlines and attribute tasks for each stakeholder.

Download the form

Our case studies

Some articles from our blog

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One tool, multiple possibilities: three examples of participatory budgets

These past few months, participatory budgets have been the talk of the town(s). It would however be a mistake to disregard them as a fad – they’re in fact powerful tools used to make public governance more accessible and transparent ...

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Chosing the right participation method

Survey, idea gathering, participatory budget… when launching a citizen participation project, there are many options to choose from. A survey will yield different answers and reach different audiences than a straightforward vote or a participatory budget – it’s therefore crucial to pick the option that’s ..

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4 reasons why digital participation is easier than you think

If you’re reading this post, chances are you’re probably already convinced that citizen participation is a good thing. However, what you might not be so convinced about is that it can be done without a huge amount of resources. And yet, it's true! ...

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Idea Sourcing to Solve Housing Crisis in Vancouver: A Case Study

In tackling the challenges of affordable housing, the Canadian city of Vancouver put the decision-making power where it belongs: with its people. The 2,530,746 Vancouverites were encouraged to share their ideas on...

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What’s the difference between Civic tech and Gov tech?

Although many amongst us use the term interchangeably, there are important differences between both. This article sheds a light upon the existing confusion there is between Civic Tech and GovTech. Time to demystify the differences!

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The barriers for citizen participation: why aren’t cities doing ‘more’?

Our cities are becoming increasingly more technological in nature, but somehow, digital participation isn’t always growing accordingly. What are the main barriers to citizen participation?

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10 Must-Read Books about Digital Democracy

As winter’s coming, you might find some more time to grab a book and learn about our democracies in the digital age. We have curated our favourite list of recently released books exploring how the Internet...

Upcoming webinars

27th September 2019
2pm, PST

Discover how to engage your citizens

Citizens voted and commented on 4 different designs for the future town square. The data reports made the council understand the various arguments amongst the population.

27th September 2019
2pm, PST

Discover how to engage your citizens

Citizens voted and commented on 4 different designs for the future town square. The data reports made the council understand the various arguments amongst the population.

Photos of team members

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