Introducing local democracies
to the digital age

CitizenLab saw the light in 2015. Since then, it's been our mission to strengthen local democracies by using community engagement to increase efficiency and legitimacy. In other words, we provide digital participation platforms to local governments to help them consult citizens, increase transparency in decision-making and gather actionable insights.
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We're a team of 30+ people, headquartered in Brussels and with local experts in countries such as the United States, the UK, the Netherlands and France. The team is a mix of developers and citizen participation experts and enthusiasts who are all passionate about citizen participation and innovation.

To find out more about how platforms are contributing to change in communities and local governments, we surveyed residents and civil servants and compiled our learnings in our Impact report 2020. This report contains our main successes, but also our main lessons.